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About Us

Broker Insights Group (BIG) gives mortgage brokers a powerful collective voice. We gather broker feedback through quick surveys that help shape the way lenders serve the industry. Every completed survey is an opportunity for brokers to be heard—and to be entered into exciting giveaways as a thank-you for their time.

It’s a true win–win: brokers share real insights that influence lending practices, and lenders gain a clearer understanding of how to better support the professionals they rely on. By connecting both sides, BIG ensures the needs of brokers are at the center of industry progress.

Karis Koehn

Karis Koehn

Karis Koehn has spent over 12 years in the mortgage industry and is the Executive Director at Mortgage Xchange. She’s a pro at building client relationships, leading strategic tech sales, and creating win-win partnerships.

At TMX, Karis is a key player in managing vendor relationships. She’s the go-between for vendors and companies looking for their specific services. Thanks to her deep knowledge of the mortgage industry and her knack for spotting tech trends, she’s great at finding opportunities that benefit everyone involved.

A two-time HousingWire Insider award winner, Karis is a respected and trusted leader in the mortgage industry, recognized for her strategic vision, leadership skills, and commitment to excellence.

Chris Fisher

As a results-driven sales leader with 10+ years of experience in the mortgage and financial services industries, Chris specializes in connecting mortgage lenders with top-tier vendors to streamline operations, reduce costs, and get more consumers to the closing table. His expertise lies in navigating the complex landscape of mortgage lending and vendor solutions, delivering value by aligning lender needs with trusted vendors—from technology providers to service partners.

At the core of his approach is a passion for educating and scaling businesses.  Over the past 10 years he has helped thousands of consumers get mortgage ready. He thrives on developing strong, lasting connections with key decision-makers, both at the lender level and within the vendor ecosystem. Chris excels at understanding the unique pain points of the mortgage lending landscape and uses his network of vetted vendors to deliver customized, impactful solutions that drive operational efficiency and bottom-line growth.

Chris Fisher